I’m fascinated by how company’s get themselves into and out of public relation nightmares. In honor of this – and my favorite cult classic – I bring you “Tales from the PR Crypt” – a space dedicated to the brave souls who bear the weight of handling PR nightmares. Alternative solutions and commentary are much appreciated.
The same day Apple, Inc. reached its highest share price, the company requested a special investigation from the Fair Labor Association to examine the working conditions at its Foxconn factories in China after a slew of suicides and complaints of poor working conditions.
- Worldwide protests
- Petition to stop unethical manufacturing practices
- Damaging report: Part 1
- Damaging report: Part 2
Made in China [Video – New York Times]
Should Apple be held accountable for Foxconn‘s labor violations? I think not! Is it normal for an American company to be called on the carpet for infractions its foreign suppliers are committing against its labor force? Foxconn is a Taiwanese electronics juggernaut that manufactures products for every major technology company in the world (e.g., Microsoft, Toshiba, Nintendo, Sony, HP, Intel, Acer, etc.). They’re facilities are regulated by the governments they operate in, not the company’s they contract with, right? If any entity should bare the brunt of addressing the labor violations at Foxconn, it should be the Chinese government and the global technology industry. Singling out Apple is not the answer.
The Old “Switcheroo“
Susan G. Komen for the Cure halts all partnerships with Planned Parenthood affiliates because of recently adopted criteria that forbid it from funding any organization under government investigation.
- Hacked Website
- Strained Relations
- Major Public Backlash – Part 1
- Major Public Backlash – Part 2
- Increased Funding
YouTube: “Straight Talk with Ambassador Brinker” (Very passionate and honest response.)
Reverse Decision (The one thing that bothers me about this statement is the time honored tradition of apologizing. Why apologize? Just say, “We listened to our constituents and have reversed the decision.”)
Who’s to Blame
$14,500 compensation for each passenger